Job Description
CleanWash Laundry Systems is looking for a dependable, self-directed invidivual to join our team in a Front Office Administrative Specialist role. In this position, the Admin will be a key support person for our internal departments, front office as well as customer facing interactions. Ongoing training will also allow for expansion of duties to include receiving orders, processing payments, inventory and Accounts Receivable.
Our office is a NON-Smoking environment.
We do NOT offer or fund any major medical insurance. We do offer company paid Life insurance, 401K benefits and many supplemental health, dental, vision policies.
Our Culture
We are a small business with a core team supporting our sales, service and office work with a network of sub-distributors throughout the Midwest. Each team member is responsible for distinct areas of work but shares in the overall functioning of the office. Our office is located in a warehouse and is relaxed but focused.
Due to the diversity of our products and possibility for advancement, the right candidate needs to be self-motivated and responsive. The Admin will be the primary point of contact for our customers and will need to be able to work independently in the office. Being self-directed and having the ability to competently multi-task is a MUST. After training, the Admin will need to function independently.
Our goal is to find the best candidate for the job and to promote from within anytime we can- we want to invest in our team members!
Primary Responsibilities:
- Answering incoming customer and manufacturer calls, resolving concerns and directing calls to the appropriate parties with the intent of first call resolution
- Receiving incoming mail and resolving any inquiries
- Greeting and assisting with walk-in customers and deliveries
- General receiving to include physically receiving parts, supplies, updating orders and invoicing
- Pulling order requests, packaging and shipping
- Payment processing
- Inventory
- Miscellaneous office duties and errands and support special projects as needed
Required Skills:
- Basic knowledge of QuickBooks Online and/or basic Accounts Receivable procedures, willing to train the right candidate
- Basic computer proficiency, knowledge of internet searches and Google: Sheets, Docs
- Solid verbal and written communication skills; superior attention to detail
- Ability to work independently and prioritize tasks throughout the day; problem solving
- Must be able to bend, walk, and climb stairs and to reach, lift, pull or push weight up to 45 lbs. unassisted
- Must have reliable transportation
- Dependability and punctuality are a must
This position has much room for growth in learning and salary but only for the right individual.
Hours:
Full time hours are preferred but part time hours with a minimum of 25 hours a week may be accommodated, Work week is Monday-Friday.
Benefits:
- 401K and Company Paid Life Insurance
- Supplemental Health/Dental/Vision/Life/Accident insurance available
- Casual dress (jeans, comfortable shoes, company shirts)
- Paid sick, vacation/holiday pay available, dependent upon hours worked (applicable to Full Time)
- Flexible scheduling, Monday -Friday. No weekends.
- Additional training for the right candidate
Starting hourly wage is commensurate with experience but the opportunity to increase salary is available for someone interested in gaining more industry specific knowledge and duties.
Salary: Starting pay is equal to experience and ability, $13.00 to $17.00 an hour with track for increases
If you meet these job qualifications, apply today with your up-to-date resume or written job history. If there is a gap in job history, please provide information.
This job description is subject to change.